Q: What is the main advantage of the wund+™ product range?

A: wund+™ is a premium skin and wound care solution that combines German innovation with cutting-edge clinical efficacy. Our entire product range is designed to provide pain-free treatment, is safe for all skin types, and is the choice of healthcare professionals and wound care specialists globally.

Q: Are wund+™ products safe for all skin types?

A: Yes, the entire wund+™ product range is designed to be safe and suitable for all skin types and various types of wound conditions.

Q: Where are wund+™ products developed and manufactured? 

A: Our products are formulated, developed, and manufactured together in Germany by leading skin and wound care specialists, namely SanderStrothmann GmbH.

Q: Are all wund+™ products safe for a Vegan lifestyle? 

A: Yes. All our product formulas are free from animal-derived ingredients and have been certified vegan.

Q: Where can I buy official wund+™ products? 

A: wund+™ products can be purchased online through the official GWS Wellness store on various e-commerce platforms and are available at several leading pharmaceutical retail outlets.

Q: What makes wund+™ Regeneration Cream effective for dry and cracked skin? 

A: This cream contains a combination of urea and allantoin that works quickly to reduce the impact of dry skin in just 3 days of use. In addition, the content of Panthenol and Glycerin works to protect the skin barrier and provides 24-hour non-stop hydration. Five other ingredients also work to provide deep hydration while maintaining skin moisture.

Q: Who can use this product? 

A: This product is safe to use on any skin type. Children over the age of 5 are also permitted to use it under parental supervision.

Q: What are the advantages of wund+™ Regeneration Cream besides moisturising the skin? 

A: Its main ingredient, MicroSilver, acts as an antimicrobial that prevents infection. Supported by panthenol and allantoin, this cream also soothes inflamed skin.

Q: What is the role of "Silver" technology in this product? 

A: MicroSilver is used as a natural antimicrobial agent that helps soothe mildly irritated skin and effectively relieves itching on troubled skin. Furthermore, MicroSilver also works to prevent wounds and infections on sensitive and dry skin that is prone to injury.

Q: Is there a risk of developing resistant bacteria from using MicroSilver for a long time or every day? 

A: MicroSilver has a larger particle size compared to Nano Silver, so it does not enter the systemic circulation. The use of wund+™ Regeneration Cream over a long period of time does not result in bacterial resistance.

Q: Are there any special precautions when using this cream?

A: Yes. Do not apply to open wounds. Also, avoid using wund+™ Regeneration Cream on the face area.

Q: Why does the skin feel itchy when a wound occurs? 

A: Itching that occurs on wounded skin indicates the wound healing process is underway due to new skin tissue tightening or pulling together to close the wound. In this phase, wund+™ Regeneration Cream can be used to relieve itching on the skin around the wound.

Q: When should I use wund+™ Regeneration Cream?

A: This cream is specifically designed to regenerate and moisturise cracked, very dry, rough, or troubled skin on all areas of the body except the face.

Q: Can it help with skin problems such as Psoriasis or Eczema? 

A: Yes, the MicroSilver content in it has antimicrobial properties and a soothing effect that can help relieve itching as well as dry skin problems that are inflamed, such as in psoriasis and eczema.

Q: Can it be used to protect the skin from weather changes? 

A: Certainly. This product provides 24-hour non-stop hydration and protects the skin barrier, so it is very effective at maintaining skin moisture due to extreme weather adjustments or changing air temperatures.

Q: Why is wund+™ Regeneration Cream recommended for use on the foot skin of diabetic patients? 

A: Diabetic patients have oil and sweat disturbances that cause the condition of the feet to dry and blacken (woody feet). This condition makes the skin prone to cracking, and bacteria can enter the skin gaps which can result in infection. Use wund+™ Regeneration Cream to keep the skin moist and prevent bacteria from entering and damaging the skin.

Q: What is the main function of wund+™ Wound Spray? 

A: wund+™ Wound Spray is a wound treatment with a non-rinse formula that functions to clean dirt, blood, and wound fluid (exudate), moisturise the wound area, and prevent infection in both acute and chronic wounds.

Q: Does this product contain alcohol? 

A: No, wund+™ Wound Spray is 100% alcohol-free so it does not cause a stinging or painful sensation and does not damage healthy skin tissue when applied.

Q: How does it work on wounds? 

A: wund+™ Wound Spray helps remove dirt, blood, exudate, as well as biofilm layers and fibrinoid debris without needing to be rinsed off. Simply spray directly on the wound as needed.

Q: Is wund+™ Wound Spray safe for daily use? 

A: Yes. This wound spray is safe for daily use because its main ingredient, hypochlorous acid (HOCl), is produced in the body through white blood cells (neutrophils).

Q: If hypochlorous acid (HOCl) is produced naturally by the body, why is it necessary to use wund+™ Wound Spray if injured?

A: The amount of HOCl produced by the body depends heavily on various factors, including health conditions, the presence of infection, and the activity of immune cells. Therefore, if a wound occurs, the body needs external treatment support to accelerate healing.

Q: How do I apply wund+™ Wound Spray to a wound?

A: Clean the wound of dirt, blood, and dust. This process can be done directly by spraying wund+™ Wound Spray from a short distance. If necessary, the wound can also be cleaned mechanically before using this product. If the wound is highly contaminated, this product can be sprayed several times.

Q: Is it necessary to use additional dressings to be applied before or after using this product?

A: No additional dressing products need to be used before or after using this wound spray. However, wund+™ Wound Spray can be used in combination with conventional dressings, plasters, and other bandages. Please note, the wound dressing used must be compatible with oxidising agents, especially hypochlorite.

Q: How often should wund+™ Wound Spray be sprayed?

A: wund+™ Wound Spray can be used during wound cleaning and dressing or bandage changes. This can be done several times a day without restriction.

Q: Can this product work effectively with just one spray?

A: The number of sprays can be adjusted according to the condition of the wound.

Q: Is it safe to use on inflamed facial areas such as acne?

A: Yes, because the formula has a neutral pH and is non-cytotoxic (does not damage cells), this product can be used to soothe inflamed skin, including facial areas with inflamed acne.

Q: Why can the use of wund+™ Wound Spray be painful on some wounds? 

A: Some wounds, especially scrapes or abrasions, are very painful because the top layer of skin is removed, exposing the nerve endings underneath. As a result, these wounds tend to be painful regardless of the type of solution used.

Q: Why is this product highly recommended for Diabetic patients? 

A: Because the formula has a neutral pH, does not cause dry skin, and is non-cytotoxic. This is crucial for diabetic patients who need gentle yet effective wound care that kills bacteria, viruses, and spores.

Q: How do I use it if my wound is covered by a stuck bandage? 

A: wund+™ Wound Spray helps with the painless removal of bandages. Moisten the stuck bandage with wund+™ Wound Spray to soften it before removal. For wound cleaning, spray from a short distance and leave it without needing to rinse.

Q: How long is this product effective after opening? 

A: This product works effectively and can be used up to 90 days (3 months) after the packaging seal is opened.

Q: What are "Centella Asiatica Stem Cells" in the Scar Gel ingredients? 

A: Also known as Centella Reversa, this ingredient is an active material that accelerates the skin repair process at a cellular level, increases elasticity, and helps relieve itching and discomfort on scars.

Q: What distinguishes Centella Asiatica from Centella Reversa? 

A: Centella Reversa is a patented technology from Germany which is an extract or stem cell from the Centella Asiatica plant. Centella Reversa, which utilises Phyto Peptidic Fraction (PPF), is much purer and has a better effect compared to ordinary Centella Asiatica extract.

Q: What is the role of Medical-Grade Silicone in the Scar Gel? 

A: The medical-grade silicone content helps form a protective layer over the scar which is clinically proven to increase skin hydration, improve texture, and restore damaged skin elasticity.

Q: How does wund+™ Scar Gel instantly disguise scars? 

A: wund+™ Scar Gel is equipped with Adaptive Pigment or Microencapsulated Pigments that instantly disguise scar pigment so that it blends with the natural skin colour, thus providing a smooth-looking finish.

Q: What kind of scars can be treated? 

A: wund+™ Scar Gel is effective for treating surgical scars (including C-Section), cuts, burns, to acne scars.

Q: Is wund+™ Scar Gel effective in preventing keloids? 

A: With application as early as possible after the wound has closed—around 7 days after the wound has closed—wund+™ Scar Gel can be used to prevent excessive scarring or keloids.

Q: Can it remove old keloids that have been there for years? 

A: wund+™ Scar Gel is very effective for treating new scars or those in the recovery process. However, for old scars or keloids that have been there for years, topical products usually have limitations and it is recommended to undergo medical procedures or surgery according to a surgeon's advice.

Q: When is the best time to start using wund+™ Scar Gel on scars? 

A: Use it after the wound is completely closed and dry, not on open wounds. Apply twice a day with a gentle massage on the cleaned scar. This product is very suitable for C-section scars, burns, and acne scars.